Privacy policy
This privacy policy describes the personal data collected or generated (processed) when you use the Letter Collective website. It also explains how your personal data is used, and protected, what choices you have relating to your personal data and how you can contact us.
DATA CONTROLLER AND OWNERS
Todor Georgiev, Jacklina Jekova
hi@lettercollective.com
The relevant entity are referred to as “Letter Collective”, “our”, “we” or “us” in this privacy policy.
WHAT PERSONAL DATA DO WE COLLECT AND WHEN?
We ask you for certain personal data to provide you with the products or services you request. For example, when you contact our consumer services, request to receive communications. This personal data may include your contact details including name and email address.
WHY AND HOW DO WE USE YOUR PERSONAL DATA?
We use your personal data in the following ways:
• To provide the features of the site, and services you request. When you use our Site, we will use your personal data to provide the requested product or service. If you contact our customer service by email, we will use information about you, such as name and email address.
• To operate, improve and maintain our business and services. We use the personal data you provide to us to operate our business. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Site.
• To protect our or others’ rights, property or safety. We may also use your personal data about how you use our Site to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.
• For general research and analysis purposes. We use data about how our visitors use our Site and services to understand customer behaviour or preferences.
• We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
• Legal grounds. To process your personal data, we rely on certain legal grounds, depending on how you interact with our Site. We also rely on legal grounds, such as our legitimate interests as a business, to comply with a legal obligation, or to protect your vital interests.
DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA
Personal Data is collected using the following services:
• Analytics. The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
• Interaction with external social networks and platforms. These services allow interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained by this Application are always subject to the User’s privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.
• Managing contacts and sending messages. These services make it possible to manage a database of email contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA
We use a variety of technical and organisational security measures, including authentication tools, to maintain the safety of your personal data. We do not and will not share your personal data with third parties without your explicit consent.
Retention of your personal data. Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy.
Your rights relating to your personal data. You have the right to request: (I) access to your personal data; (II) an electronic copy of your personal data (portability); (III) correction of your personal data if it is incomplete or inaccurate; or (IV) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
If you like would to request a copy of your personal data or exercise any of your other rights, please contact us using the email hi@lettercollective.com
CHANGES TO OUR PRIVACY POLICY
Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Site. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. This privacy policy was last modified in June 2019.
QUESTIONS
We welcome questions, comments, and concerns about our privacy policy and privacy practices.
If you have questions or wish to exercise your rights related to your personal data, please send us an email at hi@lettercollective.com